Tigshop Privacy Policy

Updated: May 17, 2024

Effective date: May 17, 2024

"Tigshop" and related services refer to tigshop.com and related online services operated by Jiangxi Baishang Technology Co., Ltd. ("we"). We value your privacy and protect your personal information in accordance with laws and industry best practices. Please read this Privacy Policy before using Tigshop.

This Privacy Policy explains:

  • We follow this policy and won’t bundle unrelated personal data collection just because you consented.
  • We collect what’s needed for each feature. Beyond essentials and legal requirements, you may refuse without losing other features—see the Privacy Policy.
  • Logged out—we use device IDs for push basics. Logged in—we use account data for push.
  • Camera and photo library permissions stay off by default; we use them only with your explicit consent for specific features, and you may revoke. Even if granted, we won’t collect sensitive data when the feature doesn’t need it.
  • This Privacy Policy applies when you access our products and services through tigshop.com (tigshop.com) to access our products and services. If a service from us or an affiliate has its own privacy policy, that policy applies to that service;Where no separate privacy policy exists, this policy applies.

Below we explain how we collect, use, store, transfer, share, and protect personal data, and how you can access, copy, delete, correct, and withdraw consent. Please read carefully—important clauses include Important rights clauses are bolded—please read carefully.

  1. How we collect and use personal data
  2. How we use cookies and similar technologies
  3. Partners and transfers/disclosures when using data
  4. How we store personal data
  5. How we protect your data
  6. Personalized picks
  7. Manage your personal information
  8. Terms for minors
  9. Privacy policy updates
  10. Contact us

1. How we collect and use personal information

We collect information you provide and data generated automatically as you use the service:

1.1 Registration & login

a. When you register or log in to Tigshop, you may create an account with your mobile number and complete profile info (avatar, nickname, password). Your mobile number is required by law for real-name registration. Without it, features like posting and commenting may be unavailable. You may also add job title, company, and bio for display and recommendations.

b. You may also sign in with a third-party account. We will receive public profile information you authorize (avatar, nickname, etc.) to bind your Tigshop account.

1.2 Browsing content

Tigshop may recommend content based on users you follow and pages you browse. We may collect necessary log data for this purpose.

1.3 Publishing & interaction

1.3.1 Publishing

a. When you post, comment, ask, or answer, we collect that content and show your nickname, avatar, and text.

b. When you upload images or change your avatar, we will request permissionCamera and photos: if you deny access, this feature won’t work; other Tigshop features are unaffected.

c. Information about you may appear in other users’ posts (comments, messages, images).

d. If you only need basic features, you may browse without logging in. In basic mode, we collect only information required by law to keep the site secure, and you may use browsing, forum interaction, and follow features only.

1.3.2 Interaction

When you follow accounts and interact by browsing, commenting, collecting, liking, or sharing, we record the accounts you follow and show their content.

1.4 Search

When you use Tigshop search, we collect search keywords and logs. Some data may be stored locally to show results and search history.

1.5 Identity verification

When you purchase a license, apply for enterprise verification, or use other features that require identity verification, to comply with laws and keep services secure,Real name and ID may be required to complete verification.

Verification may be performed by a third-party provider. Information is used for verification, contract fulfillment, or as required by law, and not for other purposes without your consent. Refusal may limit verified features only.

1.6 Other features

We may read clipboard links for sharing and attribution analytics—not your private content.

1.7 Operations and security

1.7.1 Operations and security safeguards

We aim for secure, trustworthy products. To keep services running and protect users, we collect data needed for stability and securityRequired

1.7.2 Device and log information

a. For security and service quality we may collect device model, OS version, identifiers (Android: IMEI/MEID, Android ID, OAID, IMSI, SIM/ICCID, SN; iOS: IDFV, IDFA—behavior may vary), MAC, IP, WLAN (SSID/BSSID), Bluetooth, app version, network type/status/quality, usage logs, and sensor data (e.g. accelerometer, gyroscope).

b. For malware prevention and secure operations we may collect installed apps, running processes, usage/crash stats, install sources, and performance data.

c. We may use account, device, and log data—and data shared by affiliates with consent or by law—for security, authentication, and incident prevention.

1.8 Changes to purposes of collection and use

As we evolve Tigshop, features may change. Related features use data for consistent purposes; unrelated uses will be explained and consented to separately as required by law.

1.9 Exceptions to consent

Under law, we may collect and use data without prior consent when:

a. Related to our legal obligations;

b. Directly related to national or defense security;

c. Directly related to public safety, health, or major public interest;

d. Directly related to criminal investigation, prosecution, trial, or enforcement;

e. Vital interests of you or others where consent is impractical;

f. Information you have made public;

g. Lawfully disclosed sources such as news or government releases;

h. Necessary to enter or perform a contract at your request;

i. Necessary to maintain stable, secure operation and fix faults;

j. Necessary for lawful journalism;

k. Academic research with de-identified results where required for public interest;

l. Other cases stipulated by law.

Data that cannot identify you alone is not personal information; combined with other data it is protected under this policy.

2. How we use cookies and similar tech

Cookies and similar tech are common online. Tigshop may send cookies or anonymous IDs to store access and usage data. We won’t use cookies beyond this policy. They support:

2.1 Secure, efficient product and service operation

We may use cookies or anonymous IDs to verify secure login and detect fraud, and to improve performance and response times.

2.2 A smoother access experience

These technologies reduce repeat entry of profiles and searches (e.g. saved searches, forms).

2.3 Recommend, show, or push content or accounts you may like

a. We may use cookies and similar tech to learn preferences, analyze usage, improve services, and recommend content or features.

b. On share pages we may use cookies for recommendations, crash/delay diagnostics, and service improvement.

2.4 Clearing cookies

Browsers let you clear cache in settings. Clearing cookies may break features that rely on them.

3. Partners, transfers, and disclosure of personal information

3.1 Partners in data use

3.1.1 Principles

a. Lawful basis:Partner data use must be lawful; if not, they must stop or obtain a new lawful basis.

b. Legitimate purpose and data minimization:Data use must be lawful and limited to what’s necessary.

c. Security and prudence:We vet partners, assess their security, require agreements, and monitor SDKs/APIs to protect data.

3.1.2 Processing by processors

Processors sign agreements and we supervise their use of data.

3.1.3 Joint processing

Joint processing uses contracts that spell out roles and lawful, secure handling.

3.1.4 Scope of partners

Where affiliates or third parties provide features, partners include affiliates and third parties.

3.1.5 Data use for features or services

a. When you use partner features in Tigshop, we may share necessary information for aggregated statistics to recommend or show content and features you may find useful.

d. Payments are processed by partners who may collect your name,Card type, number, expiry, phone. Card number, expiry, and mobile number are sensitive and required for payment. Refusing them disables payment only, not other features.

e. Support: providers need your account and case details to handle tickets.

3.1.6 Shared information for security and analytics

a. Security: to protect accounts and assets, we and affiliates or providers may share necessary device, account, and log data.

b. Product analytics: partners may receive crash data, device identifiers, and install/usage stats to improve experience.

3.1.7 Marketing and promotional activities

Promotions may need name, address, contact, or bank details to deliver rewards—rules vary per campaign. Opting out may skip the promo only.

3.2 Transfer

Mergers or acquisitions may transfer your data. Successors must meet this policy’s security bar; new purposes require your consent.

3.3 Disclosure

a. We do not publicly disclose your information except as required by law or with your consent, using industry-standard safeguards.

b. When we announce penalties for violations or fraud, we may disclose related account information.

c. When publishing community contribution rankings or other official Tigshop lists, we may disclose information already public on your profile.

3.4 Personal information disclosed without consent where the law allows

Under law, we may share or disclose data to partners without extra consent when:

a. Necessary to conclude or perform a contract to which you are party, or for HR under lawful rules or collective agreements;

b. Necessary to perform legal duties or obligations;

c. Directly related to national or defense security;

d. Directly related to criminal investigation, prosecution, trial, or enforcement;

e. Public health emergencies or urgent protection of life and property;

f. News or public-interest oversight within reasonable bounds;

g. Processing self-disclosed or otherwise lawfully public data;

h. Collected from lawfully public sources;

i. Other cases required by law or regulations.

4. How we store personal information

4.1 Storage location

We store data collected in China within China. Cross-border transfers follow Chinese law and, where required, your consent.

4.2 Retention period

We keep personal data only as long as needed for Tigshop and related services, for example:

  • Phone number: we retain it for login, service, support, and account security.
  • We retain posts, comments, likes, and related data until you withdraw, delete, or close your account, to provide ongoing services.

After you delete your account or data—or when retention ends—we delete or anonymize, except:

  • We retain transaction data as required by law (e.g. PRC E-Commerce Law: at least three years after order completion).
  • Retention may extend for finance, audit, or disputes.

5. How we protect your information

5.1 We take reasonable technical and organizational measures to protect your data from misuse, unauthorized access, disclosure, alteration, loss, or leakage.

5.2 We use industry-standard encryption, anonymization, and safeguards against malicious attacks.

5.3 Dedicated security, policies, and processes; strict access on a need-to-know basis; periodic audits.

5.4 No online service can guarantee 100% security; we still strive to protect your data.

5.5 Networks outside our control may fail—use strong passwords, rotate them, and never share credentials.

5.6 We maintain incident response plans. If a breach occurs, we will notify you as required by law (push, email, SMS, or public notice) and report to regulators when needed.

5.7 Once you leave Tigshop, we cannot protect data you submit elsewhere, even if you arrived via our links.

6. Personalization

To show more relevant content, Tigshop provides recommendations based on your browsing and interactions. Below we explain how this works and how you can control it.

6.1 How personalization works

a. Recommendations may include product information, technical docs, forum posts, and other media.

b. We may collect device and on-site behavior data (clicks, follows, favorites, searches, views, downloads, shares) to predict preferences and show content you may find more relevant.

c. Browsing behavior feeds the recommendation model in real time to improve relevance.

6.2 Controlling personalization

6.2.1 Control over what you receive

We personalize what you see with recommendation algorithms; you can control personalization as follows:

a. You control personalized push content:You can turn content recommendations on or off in account settings. When off, you can still browse the forum, docs, and product pages.

b. Subscribe only to feeds you want:Following shows accounts you chose—you can follow or unfollow anytime.

7. Manage your information

We take your privacy seriously and protect your rights to access, copy, correct, delete, withdraw consent, delete your account, report issues, and use privacy settings.

7.1 Change or withdraw consent

7.1.1 Change or revoke sensitive permissions

You can revoke permissions in OS settings; after revocation we stop collecting related data.

7.1.2 Withdraw consent for processing

Some features need your data. If you withdraw consent, those features stop and we stop that processing—prior processing stays valid.

7.2 Your privacy rights

7.2.1 Access and copy account info

You can view and copy your avatar, username, job title, company, and bio under Profile → Settings → Account.

7.2.2 View, correct, or unfollow accounts; see followers and visitors

a. Go to Profile → Following to view or unfollow accounts.

b. Go to Profile → Followers to see users who follow you.

7.2.3 View or correct saves, likes, and read history

a. Go to Profile → Likes or Collections to view related information.

7.2.4 Delete posts and comments

a. To delete a post: Profile → Activity or Articles → open the item → delete.

b. Delete comments: open a comment to delete it or remove your like.

c. Some registration fields cannot be self-edited for security; contact us via this policy for changes.

For other requests or questions about your personal information rights, contact us viatigshop.comthe Feedback link at the bottom right of tigshop.com or our ticket system. We will respond within 15 business days after verifying your identity.

7.4 Feedback and reports

You may file a complaint if you believe your privacy rights were violated. Contact us via the Feedback link on tigshop.com or our ticket system.

7.5 View Privacy Policy

a. View this policy on the registration page, in Profile → Settings after login, or attigshop.comRead the full privacy policy on the web.

b. Features may vary by phone model, OS, app version, or client—the product you use prevails.

7.6 Notice if we shut down

If we shut down, we stop collection, notify you, and delete or anonymize data.

8. Minors

a. If you are under 18, use Tigshop only with a parent or guardian who has read and agreed to this policy.

b. If you are a guardian of a child under 14, read and accept this policy on their behalf before use.

c. We protect minors’ data per law, collecting or sharing only when permitted or necessary with guardian consent; we delete data collected without verifiable consent.

d. Guardians with questions about minors’ data should contact us as listed in this policy.

9. Privacy Policy updates

a. To provide you with better services, Tigshop and related services will be updated and changed from time to time. We will revise this Privacy Policy as appropriate. These revisions form part of this Privacy Policy and have the same effect. Without your explicit consent, we will not reduce the rights you are entitled to under the current effective Privacy Policy.

b. After updates we will publish the new version on Tigshop and on the official website (tigshop.com) via notice or other appropriate means so you stay informed of this Privacy Policy’s latest version.

10. Contact us

For questions about this Privacy Policy, contact us viatigshop.comthe Feedback link at the bottom right of tigshop.com or our ticket system.